Privacy Policy

1. Information We Collect

A. Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• create an account;
• join our waitlist or request Early Access;
• subscribe to a paid plan;
• generate Buyer Briefs, sales call preparation materials, or other AI-generated content;
• contact us for support or submit inquiries;
• subscribe to newsletters or other communications; or
• otherwise interact with the Services.

This information may include:

• name;
• company name;
• email address;
• job title;
• account credentials;
• billing and subscription information;
• communications, support requests, feedback, and correspondence;
• Early Access registrations, waitlist information, and product interests; and
• any other information you voluntarily choose to provide.

B. User Content

In connection with providing the Services, users may submit, upload, transmit, or otherwise make available information, prompts, requests, documents, notes, and other content through the Services (“User Content”). Depending on how the Services are used, User Content may include:

• prospect names;
• company names;
• meeting or sales context;
• prompts and instructions;
• Buyer Brief requests;
• sales call preparation requests;
• uploaded documents or reference materials;
• notes and communications;
• AI-generated outputs created through the Services; and
• other information you choose to provide.

We process User Content solely for the purpose of providing, maintaining, securing, supporting, and improving the Services, subject to this Privacy Policy and our agreements with you. You are responsible for ensuring that you have all necessary rights, permissions, and authorizations to submit User Content through the Services and that such submission does not violate any applicable law or the rights of any third party.

C. Information Collected Automatically

When you access or use the Services, we may automatically collect certain technical and usage information, including:

• IP address;
• browser type and version;
• device identifiers;
• operating system;
• approximate geographic location derived from your IP address;
• referral URLs;
• pages visited;
• features accessed and usage activity;
• access times;
• log files and diagnostic information; and
• cookie and similar tracking technology information.

D. Cookies and Tracking Technologies

We use cookies, session technologies, analytics tools, and similar technologies to operate, secure, maintain, and improve the Services. These technologies help us authenticate users, maintain user sessions, understand how the Services are used, diagnose technical issues, analyze performance, and improve functionality. Most web browsers permit you to control or disable cookies through your browser settings, although doing so may affect certain features or functionality of the Services. See the “Cookies & Tracking” section below for the categories of cookies we use and your consent choices.

E. Connected Services and Third-Party Integrations

At your direction, the Services may connect to third-party business applications and productivity platforms (such as Microsoft Outlook and Microsoft 365) through secure authentication technologies, including OAuth.

When you authorize a connected service (currently including Microsoft Outlook, Salesforce, and Slack), we access only the information necessary to provide the functionality you request. For example, when you authorize our Microsoft Outlook integration, we may access certain Microsoft Graph data, including calendar events, meeting dates and times, meeting attendees, organizers, and related metadata, solely for the purpose of generating meeting preparation materials, Buyer Briefs, sales insights, and other requested functionality.

Authentication tokens and credentials used to access connected services are encrypted at rest (AES-256-GCM) and protected using reasonable administrative, technical, and organizational safeguards. Information obtained through connected services is used solely to provide, maintain, secure, and improve the Services requested by you. We do not use data obtained from connected services to develop generalized artificial intelligence or machine-learning models, except using aggregated, anonymized, or de-identified information that cannot reasonably identify you or your organization.

You may revoke a connected service at any time through the applicable integration settings or by revoking our access through the applicable third-party provider. Upon revocation, we will cease accessing the connected service except as necessary to complete pending requests, comply with legal obligations, resolve disputes, or maintain appropriate security records.

As additional integrations become available (including Gmail and other productivity platforms), this Privacy Policy will apply to information accessed through those integrations unless otherwise stated.

F. Business Contact Information About Non-Users

In providing the Services, we may process business contact information regarding individuals who are not registered users of the Services, including prospective customers, business contacts, meeting participants, decision-makers, stakeholders, and other professionals. Such information may be obtained from users, publicly available sources, business directories, data providers, customer relationship management systems, connected services authorized by users, or other lawful sources. This information may include names, business email addresses, job titles, employers, professional biographies, company affiliations, publicly available professional profiles, meeting participation information, and similar business contact information.

We process this information solely for the purpose of providing and improving the Services requested by our customers, including generating Buyer Briefs, meeting preparation materials, sales insights, and related business intelligence. Individuals who are not registered users may exercise applicable privacy rights by contacting us using the information provided in this Privacy Policy. We may request information reasonably necessary to verify the request before responding.

2. AI Technologies and Generated Outputs

The Services utilize artificial intelligence, machine learning, natural language processing, and related technologies (collectively, “AI Technologies”) to generate Buyer Briefs, sales call preparation materials, research summaries, recommendations, analyses, and other content requested by users (collectively, “Outputs”). Outputs are generated based on the information provided by users and other available information and are probabilistic in nature. As a result, Outputs may contain inaccuracies, omissions, outdated information, biases, or incorrect conclusions. Outputs are provided for informational and productivity purposes only and are not guaranteed to be accurate, complete, reliable, or suitable for any particular purpose. Users are responsible for reviewing and independently evaluating all Outputs before relying on them for business, sales, marketing, legal, financial, strategic, or other decisions.

We do not use customer-identifiable User Content or personal information to train or improve any artificial intelligence or machine-learning model, whether developed by Beacn or by any third party. User Content may be processed by third-party AI service providers acting solely on our behalf for the purpose of providing the Services requested by you. Such providers process User Content only to deliver the requested functionality and not for training or improving their generally available models.

We may use aggregated, anonymized, or de-identified information that cannot reasonably identify an individual, customer, or organization, together with our own proprietary knowledge corpus and internally developed materials, to develop, improve, maintain, test, and enhance the Services and our AI technologies. We will not use customer-identifiable User Content or personal information for model training unless you expressly authorize us to do so.

3. How We Share Information

We may share personal information in the following circumstances:

• with service providers, vendors, contractors, cloud hosting providers, payment processors, analytics providers, artificial intelligence providers, communications providers, and other service providers that assist us in operating, securing, and improving the Services;
• with third-party integrations or service providers that you authorize us to connect with or access on your behalf;
• in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction involving all or part of our business;
• to comply with applicable law, legal process, governmental requests, or to enforce our legal rights;
• to protect the security, integrity, and operation of the Services or the rights, property, or safety of Beacn, our users, or others; or
• with your consent or at your direction.

We do not sell your personal information for monetary consideration or share your personal information for cross-context behavioral advertising.

4. Aggregated and De-Identified Information

We may aggregate, anonymize, or de-identify information collected through the Services so that it can no longer reasonably be used to identify an individual or a specific customer. We may use and disclose such aggregated or de-identified information for any lawful purpose, including analytics, research, benchmarking, product development, improving the Services and AI Technologies, marketing, and other legitimate business purposes.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures are intended to help maintain the confidentiality, integrity, and availability of the personal information we process through the Services. Specific safeguards include:

• encrypted connections (HTTPS) for all data in transit;
• hashed passwords and Supabase Auth for identity;
• row-level security (RLS) on our PostgreSQL database so users can only access their own data;
• service-role database keys validated via JWT role claim, not key-length heuristics;
• OAuth tokens for connected services encrypted at rest with AES-256-GCM;
• payment processing handled by Stripe — we never store raw card numbers; and
• error monitoring via Sentry with source-map obfuscation in production.

Despite our efforts, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee the absolute security of your personal information, and you use the Services at your own risk. We will notify you promptly in the event of a breach affecting your data, as required by applicable law.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide, operate, and maintain the Services;
• fulfill the purposes described in this Privacy Policy;
• comply with applicable legal, regulatory, tax, accounting, or reporting obligations;
• resolve disputes;
• enforce our agreements; and
• protect our legal rights.

If you delete your account or request deletion of your personal information, we will take reasonable steps to delete or anonymize your personal information, unless we are required or permitted by law to retain it. Certain information, including backup copies and records maintained for legal, accounting, security, or compliance purposes, may be retained for a longer period as permitted or required by applicable law. Payment records are retained as required by law. We may retain aggregated, anonymized, or de-identified information indefinitely.

7. International Data Transfers

The Services are operated from the United States. If you access or use the Services from outside the United States, you acknowledge that your personal information may be transferred to, processed, and stored in the United States or other countries where our service providers operate. Data protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, we implement reasonable measures designed to protect personal information transferred across borders in accordance with this Privacy Policy and applicable legal requirements.

8. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including the right to:

• access the personal information we maintain about you;
• request correction of inaccurate or incomplete personal information;
• request deletion of your personal information, subject to applicable exceptions;
• object to or request restriction of certain processing activities;
• request a copy of certain personal information in a portable format, where applicable; and
• opt out of receiving marketing communications by following the unsubscribe instructions included in those communications or by contacting us.

You may also review, update, or request deletion of certain account information by contacting us using the contact information provided below. To exercise any of these rights, email us at privacy@beacn.net. We may request information reasonably necessary to verify your identity before responding.

California Residents

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and other applicable California privacy laws. Subject to applicable exceptions and limitations, these rights may include the right to request access to, correction of, or deletion of certain personal information, and the right to opt out of the “sale” or “sharing” of personal information as defined under applicable California law. Beacn does not sell personal information for monetary consideration or share personal information for cross-context behavioral advertising.

European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland and believe we are processing your personal information in violation of applicable law, you may have the right to lodge a complaint with your local data protection authority.

Information regarding EEA supervisory authorities is available at ec.europa.eu. Information regarding the Swiss Federal Data Protection and Information Commissioner is available at edoeb.admin.ch.

9. Third-Party Services (Subprocessors)

The Services integrate with or rely on the following third-party products and services to provide certain functionality, including cloud hosting, authentication, payment processing, analytics, artificial intelligence, communications, and other technology services. Each processes data under its own privacy policy, only as needed to provide their service to us:

• Supabase — database, authentication, and file storage
• Anthropic — primary AI generation
• OpenAI — embeddings and AI fallback
• OpenRouter — AI fallback routing (GLM, Kimi, DeepSeek)
• Tavily — web search for enrichment and research plays
• Stripe — payment processing
• Resend — transactional and product email
• Vercel — hosting and anonymous analytics
• Sentry — error monitoring
• Inngest — background job orchestration
• Microsoft Graph — Outlook calendar (only if you connect Outlook)
• Salesforce — CRM sync (only if you connect Salesforce)
• Slack — channel sync (only if you connect Slack)
• Microsoft Clarity — session replay and heatmaps (only loaded if you consent via our cookie banner; see section 11)

We do not share your personal data with any third party beyond what is required to operate these services. The Services may also contain links to or enable access to third-party websites, applications, or services that are not owned or controlled by Beacn. We are not responsible for the privacy practices, content, security, availability, or operation of any third-party services. Your interactions with such third parties are governed by their respective terms and privacy policies.

10. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from an individual under the age of 18 without appropriate authorization, we will take reasonable steps to delete such information.

11. Cookies & Tracking Technologies

We use the following categories of cookies and tracking technologies:

• Essential (always on): authentication cookies that keep you logged in. These are required for the Service to function and cannot be disabled.
• Analytics (anonymous): Vercel Analytics for anonymous page-view tracking. Vercel Analytics does not use cookies that identify individuals and is considered exempt under GDPR/ePrivacy as strictly anonymous measurement.
• Session replay (opt-in under GDPR): Microsoft Clarity records anonymized session replays and heatmaps to help us improve the website. Clarity may set cookies and process personal data such as IP address. We only load the Clarity script after you have consented via our cookie banner. You can withdraw consent at any time by clearing your browser storage or by using the “Essential only” option in the banner.

We do not use advertising cookies or cross-site tracking. You can control cookies through your browser settings; disabling non-essential cookies may affect analytics and improvement features but will not affect authentication or core Service functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we do, we will revise the “Last Updated” date at the top of this Privacy Policy. Any changes will become effective when the updated Privacy Policy is posted, unless otherwise required by applicable law. If we make material changes to this Privacy Policy, we may provide additional notice through the Services, by email, or by other appropriate means, as required or permitted by applicable law. Your continued access to or use of the Services after an updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@beacn.net

Mailing Address:
Agentic Ventures LLC (d/b/a Beacn)
20508 NE 26th St
Sammamish, WA 98074
United States